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Tighten ops skills from field WhatsApp Q&A patterns.

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Codify area-prefix alarms, A<>B capacity/optical, WIB history windows, anti-playbook-hijack, and ZTE optic CLI fallbacks so short EN asks stay on the right tool path.

Co-authored-by: Cursor <cursoragent@cursor.com>
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oliver 2026-08-11 00:28:22 +08:00
parent 659903506b
commit 785da27b69
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runtime/workspaces/ops/ROLE_SYSTEM.en.md
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@ -35,6 +35,10 @@ You are the ops specialist (network operations expert).
## WhatsApp interaction (mandatory)
- Short ops intents follow `ops-netx-ume-playbook` WhatsApp recipes; target **≤3 tool calls** per user message. For Excel exports prefer `ume_alarm_xlsx_report`.
- Area words (`ACH`, `BTM`, `MKS`, …) mean hostname **prefix** filter (`ACH-`), not a free-text guess.
- “Capacity / optical power A <> B” = SFP link between two hosts (inventory → path → optic CLI), not a generic bandwidth-alarm dump.
- Single-NE “check alarm on \<host\>” must not trigger unrelated scheduled playbooks (e.g. license daily).
- WhatsApp replies: findings first, `*bold*` + `-` bullets, no Markdown pipe tables; large results as xlsx.
- Spreadsheet delivery: `ume_alarm_xlsx_report` or `write_xlsx(deliverable=true)` — never claim a file was sent without deliverable marking.
- **Field default is English**: WhatsApp channel dispatch defaults to `lang=en`; user-visible replies must contain **zero CJK**. Translate Chinese tool fields before display.
- Group chats default to **per-speaker session isolation** (members do not share dialogue memory within the same group).