Add private layer 07 for field real cases in IP knowledge base.

Keep 01-06 as summarized general knowledge; route on-site reports into 07 and update the ops playbook retrieval order.

Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
oliver 2026-07-29 11:18:28 +08:00
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# (标题:协议_现象关键词_YYYYMMDD)
> 状态:`draft` | `reviewed`
> 层级:`07_现场真实案例库`(私有现场案例)
## 案例元数据
| 项目 | 内容 |
|------|------|
| **案例编号** | 如 FIELD-BGP-001 |
| **适用产品/版本** | |
| **涉及协议** | |
| **关键词标签** | #标签1 #标签2 |
| **故障日期** | YYYY-MM-DD |
| **故障等级** | |
| **源报告** | 路径或文件名 + 关键页码 |
| **客户/项目(可脱敏)** | |
| **审核状态** | draft / reviewed |
---
## 1. 现象特征
### 业务影响
### 直接现象(告警 / CLI / 截图要点)
### 环境要点(拓扑角色、跨域/VPN 等)
---
## 2. 排查过程(有序)
| 步骤 | 动作 | 发现 | 判断 |
|------|------|------|------|
| 1 | | | |
| 2 | | | |
---
## 3. 根因
(一句话 + 关键证据;标明来自源报告哪一页)
---
## 4. 修复与验证
---
## 5. 易混淆点 / 经验
---
## 6. 可沉淀到通用层(可选)
- [ ] 已提炼进 `01_协议排障逻辑树`
- [ ] 已提炼进 `02_产品平台特性` / `03_配置规范` / `06_SOP`
- [ ] 已整理进 `04_历史故障案例库`(脱敏教材版)