mirror of
https://github.com/hansjone/oclaw.git
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oliver
746570dfc9
Surface group names in channel titles, theme composer chips for light mode, and trim unused Runtime alert/stack panels. Co-authored-by: Cursor <cursoragent@cursor.com>
2028 lines
93 KiB
Python
2028 lines
93 KiB
Python
from __future__ import annotations
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import hashlib
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import re
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from typing import Any
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from interfaces.channels.base import InboundMessage, OutboundMessage
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from interfaces.channels.wecom.wecom_bridge import WeComAdapter
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from runtime.types import normalize_interaction_mode, normalize_requested_specialist
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from svc.persistence.assistant_store import get_assistant_store
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_CHANNEL_DISPATCH_INTERACTION_KEY_PREFIX = "channel.dispatch.interaction_mode."
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_CHANNEL_DISPATCH_SPECIALIST_KEY_PREFIX = "channel.dispatch.specialist."
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_CHANNEL_DISPATCH_LANG_KEY_PREFIX = "channel.dispatch.lang."
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def _channel_dispatch_interaction_key(channel: str) -> str:
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return f"{_CHANNEL_DISPATCH_INTERACTION_KEY_PREFIX}{str(channel or '').strip().lower()}"
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def _channel_dispatch_specialist_key(channel: str) -> str:
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return f"{_CHANNEL_DISPATCH_SPECIALIST_KEY_PREFIX}{str(channel or '').strip().lower()}"
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def _channel_dispatch_lang_key(channel: str) -> str:
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return f"{_CHANNEL_DISPATCH_LANG_KEY_PREFIX}{str(channel or '').strip().lower()}"
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def _normalize_channel_dispatch_lang(raw: Any) -> str:
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v = str(raw or "").strip().lower()
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if v in {"auto", "zh", "en"}:
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return v
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return "auto"
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def _channel_dispatch_setting_aliases(channel: str) -> tuple[str, ...]:
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ch = str(channel or "").strip().lower()
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if ch == "wechat":
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return ("wechat", "weixin")
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if ch == "weixin":
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return ("weixin", "wechat")
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return (ch,)
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def _get_channel_dispatch_setting(store: Any, key_prefix: str, channel: str) -> str:
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for alias in _channel_dispatch_setting_aliases(channel):
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val = str(store.get_setting(f"{key_prefix}{alias}") or "").strip()
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if val:
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return val
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return ""
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def _resolve_channel_dispatch(store: Any, *, channel: str, account: dict[str, Any] | None) -> tuple[str, str, str]:
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ch = str(channel or "").strip().lower()
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interaction_mode = normalize_interaction_mode(
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_get_channel_dispatch_setting(store, _CHANNEL_DISPATCH_INTERACTION_KEY_PREFIX, ch) or "expert"
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)
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specialist = normalize_requested_specialist(
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_get_channel_dispatch_setting(store, _CHANNEL_DISPATCH_SPECIALIST_KEY_PREFIX, ch) or "generalist"
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)
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lang = _normalize_channel_dispatch_lang(
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_get_channel_dispatch_setting(store, _CHANNEL_DISPATCH_LANG_KEY_PREFIX, ch) or ("en" if ch == "whatsapp" else "auto")
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)
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cfg = (account or {}).get("config")
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if isinstance(cfg, dict):
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cfg_mode = cfg.get("interaction_mode")
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cfg_specialist = cfg.get("specialist")
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cfg_lang = cfg.get("lang")
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if cfg_mode is not None:
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interaction_mode = normalize_interaction_mode(cfg_mode)
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if cfg_specialist is not None:
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specialist = normalize_requested_specialist(cfg_specialist)
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if cfg_lang is not None:
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lang = _normalize_channel_dispatch_lang(cfg_lang)
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return interaction_mode, specialist, lang
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def _build_admin_gateway_executor(
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store: Any,
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*,
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tenant_id: str,
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user_id: str | None = None,
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viewer_username: str | None = None,
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specialist: str,
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session_id: str,
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lang: str,
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) -> Any:
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from runtime.agents.factory import build_gateway_executor
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uid = str(user_id or "").strip() or None
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return build_gateway_executor(
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store,
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lang=str(lang or "en"),
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specialist=specialist,
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viewer_user_id=uid,
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viewer_username=str(viewer_username or "administrator").strip() or "administrator",
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viewer_tenant_id=(tenant_id or None),
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policy_session_id=session_id,
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path_policy_tenant_id=(tenant_id or None),
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path_policy_user_id=uid,
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)
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def _menu_text(*, channel: str = "") -> str:
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if str(channel or "").strip().lower() == "whatsapp":
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from runtime.extensions.whatsapp.access_control import whatsapp_ops_help_text
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return whatsapp_ops_help_text(lang="en")
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return (
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"已绑定成功，常用命令：\n"
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"1) 帮助 / 菜单\n"
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"2) 记待办 <内容>\n"
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"3) 查待办\n"
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"4) 完成待办 <todo_id>\n"
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"5) 指派待办 <todo_id> <assignee_user_id>\n"
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"6) 加知识 <内容>\n"
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"7) 查知识 <关键词>"
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)
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def _handle_productivity_commands(
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*,
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text: str,
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tenant_id: str,
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user_id: str,
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session_id: str = "",
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creator_external_user_id: str = "",
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creator_push_name: str = "",
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channel: str = "",
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) -> str | None:
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t = (text or "").strip()
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t_low = t.lower()
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if not t:
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return None
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if t in ("帮助", "菜单", "help", "/help"):
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return _menu_text(channel=channel)
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from svc.config.paths import db_path
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from svc.persistence.sqlite_store import SqliteStore
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store = get_assistant_store()
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if t.startswith("记待办 "):
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title = t[len("记待办 ") :].strip()
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if not title:
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return "待办内容不能为空。示例：记待办 明天10点开会"
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row = store.todo_create(tenant_id=tenant_id, owner_user_id=user_id, title=title)
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return f"已创建待办：{row['id'][:8]} | {row['title']}"
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if t in ("查待办", "todo", "todos"):
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rows = store.todo_list(tenant_id=tenant_id, assignee_user_id=None, status="open", limit=10)
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if not rows:
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return "当前没有未完成待办。"
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lines = [f"- {r['id'][:8]} | {r['title']}" for r in rows]
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return "未完成待办：\n" + "\n".join(lines)
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if t.startswith("完成待办 "):
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tid = t[len("完成待办 ") :].strip()
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if not tid:
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return "请提供 todo_id。示例：完成待办 1234abcd"
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rows = store.todo_list(tenant_id=tenant_id, assignee_user_id=None, status=None, limit=200)
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full = next((r["id"] for r in rows if str(r["id"]).startswith(tid)), tid)
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ok = store.todo_set_status(tenant_id=tenant_id, todo_id=full, status="done")
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return "已完成。" if ok else "未找到该待办。"
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if t.startswith("指派待办 "):
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body = t[len("指派待办 ") :].strip()
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parts = body.split()
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if len(parts) < 2:
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return "格式：指派待办 <todo_id> <assignee_user_id>"
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tid, assignee = parts[0], parts[1]
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rows = store.todo_list(tenant_id=tenant_id, assignee_user_id=None, status=None, limit=200)
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full = next((r["id"] for r in rows if str(r["id"]).startswith(tid)), tid)
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ok = store.todo_assign(tenant_id=tenant_id, todo_id=full, assignee_user_id=assignee)
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return "已指派。" if ok else "未找到该待办或用户。"
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if t.startswith("加知识 "):
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content = t[len("加知识 ") :].strip()
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if not content:
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return "知识内容不能为空。示例：加知识 办公室WiFi密码是12345678"
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from runtime.tools.experts.productivity.kb_tools import kb_add_tool
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res = kb_add_tool().handler({"tenant_id": tenant_id, "user_id": user_id, "text": content})
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if not res.get("ok"):
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return f"写入失败：{res.get('error')}"
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return f"已写入知识：{str(res.get('chunk_id') or '')[:8]}"
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if t.startswith("查知识 "):
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q = t[len("查知识 ") :].strip()
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if not q:
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return "请提供关键词。示例：查知识 WiFi 密码"
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from runtime.tools.experts.productivity.kb_tools import kb_search_tool
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res = kb_search_tool().handler({"tenant_id": tenant_id, "query": q, "limit": 5})
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if not res.get("ok"):
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return f"查询失败：{res.get('error')}"
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hits = res.get("hits") if isinstance(res.get("hits"), list) else []
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if not hits:
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return "未找到相关知识。"
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lines = [f"- {str(h.get('source') or '')}: {str(h.get('snippet') or '')}" for h in hits[:5] if isinstance(h, dict)]
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return "知识检索结果：\n" + "\n".join(lines)
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if t in ("查定时任务", "定时任务", "schedules", "/schedule list"):
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rows = store.scheduled_job_list(tenant_id=tenant_id, status=None, limit=10)
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if not rows:
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return "当前没有定时任务。"
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lines = []
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for r in rows:
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d = store.scheduled_job_to_dict(r)
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playbook = "playbook" if d.get("playbook") else ("recipe" if d.get("has_recipe") else "reminder")
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steps_n = int(d.get("steps_n") or 0)
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last = str(d.get("last_run_status") or "").strip() or "—"
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lines.append(
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f"- {r.name} | {r.schedule_kind}:{r.schedule_expr} | {r.status} | "
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f"{playbook} steps={steps_n} | last={last} | id={r.id[:8]}"
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)
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return "定时任务：\n" + "\n".join(lines)
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if t.startswith("暂停定时任务 ") or t.startswith("暂停定时 "):
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prefix = "暂停定时任务 " if t.startswith("暂停定时任务 ") else "暂停定时 "
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jid = t[len(prefix) :].strip()
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if not jid:
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return "请提供任务 id 前缀。示例：暂停定时任务 1234abcd"
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rows = store.scheduled_job_list(tenant_id=tenant_id, status=None, limit=200)
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full = next((r.id for r in rows if str(r.id).startswith(jid)), jid)
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ok = store.scheduled_job_set_status(tenant_id=tenant_id, job_id=full, status="paused")
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return "已暂停。" if ok else "未找到该定时任务。"
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if t.startswith("确认删除定时任务 ") or t.startswith("确认删除定时 "):
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prefix = "确认删除定时任务 " if t.startswith("确认删除定时任务 ") else "确认删除定时 "
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jid = t[len(prefix) :].strip()
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if not jid:
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return "请提供任务 id。示例：确认删除定时 1234abcd"
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from runtime.scheduler.job_delete import (
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job_delete_preview,
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job_is_foreign,
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resolve_scheduled_jobs_by_id,
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)
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matches = resolve_scheduled_jobs_by_id(store, tenant_id=tenant_id, job_id=jid)
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if not matches:
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return "未找到该定时任务。"
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if len(matches) > 1:
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lines = [
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f"- {r.name} | id={r.id[:8]}… | {r.schedule_kind}:{r.schedule_expr}" for r in matches[:8]
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]
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return "匹配到多个任务，请用更完整的 id：\n" + "\n".join(lines)
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job = matches[0]
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foreign = job_is_foreign(
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job,
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actor_user_id=str(user_id or ""),
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actor_external_user_id=str(creator_external_user_id or ""),
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)
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if foreign:
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return (
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f"该任务看起来是其他人创建的（{job.name} / id={job.id[:8]}）。"
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"如需删除，请明确说「确认删除他人定时 <完整id>」。"
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)
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ok = store.scheduled_job_delete(tenant_id=tenant_id, job_id=str(job.id))
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if not ok:
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return "未找到该定时任务。"
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preview = job_delete_preview(job)
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return f"已删除：{preview.get('name')}（id={str(preview.get('id') or '')[:8]}）"
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if t.startswith("确认删除他人定时任务 ") or t.startswith("确认删除他人定时 "):
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prefix = "确认删除他人定时任务 " if t.startswith("确认删除他人定时任务 ") else "确认删除他人定时 "
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jid = t[len(prefix) :].strip()
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if not jid:
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return "请提供完整任务 id。示例：确认删除他人定时 1234abcd-...."
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from runtime.scheduler.job_delete import job_delete_preview, resolve_scheduled_jobs_by_id
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matches = resolve_scheduled_jobs_by_id(store, tenant_id=tenant_id, job_id=jid)
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if not matches:
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return "未找到该定时任务。"
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if len(matches) > 1:
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return "删除他人任务须使用唯一完整 id，当前前缀匹配到多个任务。"
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job = matches[0]
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ok = store.scheduled_job_delete(tenant_id=tenant_id, job_id=str(job.id))
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if not ok:
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return "未找到该定时任务。"
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preview = job_delete_preview(job)
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return f"已删除他人任务：{preview.get('name')}（id={str(preview.get('id') or '')[:8]}）"
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if t.startswith("删除定时任务 ") or t.startswith("删除定时 "):
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prefix = "删除定时任务 " if t.startswith("删除定时任务 ") else "删除定时 "
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jid = t[len(prefix) :].strip()
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if not jid:
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return "请提供任务 id 前缀。示例：删除定时 1234abcd"
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from runtime.scheduler.job_delete import (
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job_delete_preview_markdown,
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job_delete_preview,
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job_is_foreign,
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resolve_scheduled_jobs_by_id,
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)
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matches = resolve_scheduled_jobs_by_id(store, tenant_id=tenant_id, job_id=jid)
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if not matches:
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return "未找到该定时任务。"
|
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if len(matches) > 1:
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lines = [
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f"- {r.name} | id={r.id[:8]}… | {r.schedule_kind}:{r.schedule_expr}" for r in matches[:8]
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]
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return "匹配到多个任务，请指定更完整的 id：\n" + "\n".join(lines)
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job = matches[0]
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foreign = job_is_foreign(
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job,
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actor_user_id=str(user_id or ""),
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actor_external_user_id=str(creator_external_user_id or ""),
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)
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preview = job_delete_preview(job)
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md = job_delete_preview_markdown(preview, foreign=foreign, lang="zh")
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if foreign:
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return (
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md
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+ f"\n\n如确认删除，请发送：确认删除他人定时 {job.id}"
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)
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return md + f"\n\n如确认删除，请发送：确认删除定时 {job.id}"
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|
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schedule_prefix = ""
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if t.startswith("记定时 ") or t.startswith("创建定时 "):
|
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schedule_prefix = t.split(" ", 1)[0] + " "
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elif t_low.startswith("schedule "):
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schedule_prefix = "schedule "
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elif t_low.startswith("create schedule "):
|
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schedule_prefix = "create schedule "
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elif t_low.startswith("set schedule "):
|
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schedule_prefix = "set schedule "
|
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if schedule_prefix:
|
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body = t[len(schedule_prefix) :].strip()
|
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parts = body.split(None, 1)
|
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if len(parts) < 2:
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if schedule_prefix in {"schedule ", "create schedule ", "set schedule "}:
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return "Format: schedule <duration> <reminder>. Example: schedule 5min remind me to drink water"
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return "格式：记定时 <时间> <提醒内容>。示例：记定时 5分钟 提醒我休息"
|
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when_raw, prompt_text = parts[0].strip(), parts[1].strip()
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seconds = _parse_schedule_duration_seconds(when_raw)
|
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if seconds <= 0:
|
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if schedule_prefix in {"schedule ", "create schedule ", "set schedule "}:
|
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return "Unrecognized duration. Examples: 5min, 1hour, 300sec"
|
||
return "无法识别时间。示例：5分钟、1小时、300秒"
|
||
from runtime.scheduler.cron_service import build_delivery_for_session
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|
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delivery = build_delivery_for_session(
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store,
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tenant_id=tenant_id,
|
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session_id=str(session_id or "").strip(),
|
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)
|
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from runtime.scheduler.job_delete import merge_delivery_creator
|
||
from runtime.scheduler.whatsapp_mentions import finalize_whatsapp_scheduled_delivery
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|
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delivery = merge_delivery_creator(
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delivery,
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user_id=str(user_id or ""),
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external_user_id=str(creator_external_user_id or ""),
|
||
push_name=str(creator_push_name or ""),
|
||
session_id=str(session_id or "").strip(),
|
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)
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delivery = finalize_whatsapp_scheduled_delivery(
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delivery,
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creator_external_user_id=str(creator_external_user_id or ""),
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creator_push_name=str(creator_push_name or ""),
|
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)
|
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row = store.scheduled_job_create(
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tenant_id=tenant_id,
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name=prompt_text[:40] or "定时提醒",
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prompt_text=prompt_text,
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schedule_kind="interval",
|
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schedule_expr=str(seconds),
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delivery=delivery,
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source_session_id=str(session_id or "").strip() or None,
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created_by_user_id=user_id,
|
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source="chat",
|
||
)
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if schedule_prefix in {"schedule ", "create schedule ", "set schedule "}:
|
||
return f"Scheduled job created: {row.id[:8]} | {prompt_text} | every {seconds} seconds"
|
||
return f"已创建定时任务：{row.id[:8]} | {prompt_text} | 每 {seconds} 秒"
|
||
|
||
return None
|
||
|
||
|
||
def _parse_schedule_duration_seconds(raw: str) -> int:
|
||
import re
|
||
|
||
text = str(raw or "").strip().lower()
|
||
if not text:
|
||
return 0
|
||
if text.isdigit():
|
||
return max(1, int(text))
|
||
m = re.match(r"^(\d+(?:\.\d+)?)\s*(秒|s|sec|secs|second|seconds|分钟|分|min|mins|小时|时|h|hr|hrs|hour|hours)$", text)
|
||
if not m:
|
||
return 0
|
||
val = float(m.group(1))
|
||
unit = m.group(2)
|
||
if unit in {"秒", "s", "sec", "secs", "second", "seconds"}:
|
||
return max(1, int(val))
|
||
if unit in {"分钟", "分", "min", "mins"}:
|
||
return max(1, int(val * 60))
|
||
return max(1, int(val * 3600))
|
||
|
||
|
||
def _role_can_write(role: str, text: str) -> bool:
|
||
low = (text or "").strip().lower()
|
||
if not low:
|
||
return True
|
||
if role in ("owner", "admin", "member"):
|
||
return True
|
||
write_prefixes = ("记待办 ", "完成待办 ", "指派待办 ", "加知识 ")
|
||
return not any((text or "").startswith(p) for p in write_prefixes)
|
||
|
||
|
||
def _resolve_wecom_account_id(inbound: Any, payload: dict[str, Any]) -> str:
|
||
if isinstance(inbound.metadata, dict):
|
||
for key in ("aibotid", "bot_id", "account_id"):
|
||
val = inbound.metadata.get(key)
|
||
if val:
|
||
return str(val).strip()
|
||
raw = inbound.metadata.get("raw")
|
||
if isinstance(raw, dict):
|
||
for key in ("aibotid", "bot_id", "account_id"):
|
||
val = raw.get(key)
|
||
if val:
|
||
return str(val).strip()
|
||
for key in ("aibotid", "bot_id", "account_id"):
|
||
val = payload.get(key)
|
||
if val:
|
||
return str(val).strip()
|
||
raw_payload = payload.get("raw")
|
||
if isinstance(raw_payload, dict) and raw_payload.get("aibotid"):
|
||
return str(raw_payload.get("aibotid")).strip()
|
||
return ""
|
||
|
||
|
||
def _resolve_generic_account_id(inbound: InboundMessage, payload: dict[str, Any]) -> str:
|
||
if isinstance(inbound.metadata, dict):
|
||
for key in ("account_id", "bot_id", "app_id", "agent_id"):
|
||
val = inbound.metadata.get(key)
|
||
if val:
|
||
return str(val).strip()
|
||
for key in ("account_id", "bot_id", "app_id", "agent_id"):
|
||
val = payload.get(key)
|
||
if val:
|
||
return str(val).strip()
|
||
raw_payload = payload.get("raw")
|
||
if isinstance(raw_payload, dict):
|
||
for key in ("account_id", "bot_id", "app_id", "agent_id"):
|
||
val = raw_payload.get(key)
|
||
if val:
|
||
return str(val).strip()
|
||
return ""
|
||
|
||
|
||
def _ensure_administrator_owner(store: Any) -> dict[str, Any] | None:
|
||
tenant_name = str(store.get_setting("wecom_auto_bind_tenant_name") or "Team").strip() or "Team"
|
||
tenants = store.list_tenants(limit=200)
|
||
tenant = next((t for t in tenants if str(t.get("name") or "") == tenant_name), None)
|
||
if tenant is None:
|
||
tenant = store.create_tenant(tenant_name)
|
||
tenant_id = str(tenant.get("id") or "")
|
||
if not tenant_id:
|
||
return None
|
||
user = store.get_user_by_username(tenant_id=tenant_id, username="administrator")
|
||
if not user:
|
||
try:
|
||
from svc.config.passwords import load_expected_password
|
||
except Exception:
|
||
load_expected_password = None # type: ignore
|
||
pwd = load_expected_password(store) if callable(load_expected_password) else None
|
||
if not pwd:
|
||
return None
|
||
user = store.create_user_account(
|
||
tenant_id=tenant_id,
|
||
username="administrator",
|
||
password_hash=hashlib.sha256(pwd.encode("utf-8")).hexdigest(),
|
||
display_name="Administrator",
|
||
role="owner",
|
||
is_active=True,
|
||
)
|
||
user_id = str((user or {}).get("id") or "")
|
||
if not user_id:
|
||
return None
|
||
return {
|
||
"tenant_id": tenant_id,
|
||
"user_id": user_id,
|
||
"display_name": (user or {}).get("display_name") or "Administrator",
|
||
"role": str((user or {}).get("role") or "owner"),
|
||
}
|
||
|
||
|
||
def _extract_group_name(inbound: Any) -> str:
|
||
if not isinstance(inbound.metadata, dict):
|
||
return ""
|
||
cands: list[str] = []
|
||
for key in ("chat_name", "group_name", "room_name", "conversation_name"):
|
||
v = inbound.metadata.get(key)
|
||
if v is not None:
|
||
cands.append(str(v).strip())
|
||
raw = inbound.metadata.get("raw")
|
||
if isinstance(raw, dict):
|
||
for key in ("chat_name", "group_name", "room_name", "conversation_name", "chatname", "subject"):
|
||
v = raw.get(key)
|
||
if v is not None:
|
||
cands.append(str(v).strip())
|
||
chat_obj = raw.get("chat")
|
||
if isinstance(chat_obj, dict):
|
||
for key in ("name", "chat_name", "group_name", "subject"):
|
||
v = chat_obj.get(key)
|
||
if v is not None:
|
||
cands.append(str(v).strip())
|
||
for s in cands:
|
||
if s:
|
||
return s
|
||
return ""
|
||
|
||
|
||
def _lookup_known_whatsapp_group_name(store: Any, *, account_id: str, group_jid: str) -> str:
|
||
jid = str(group_jid or "").strip()
|
||
if not jid or not hasattr(store, "list_whatsapp_known_groups"):
|
||
return ""
|
||
try:
|
||
import os
|
||
|
||
tid = str(os.getenv("OCLAW_DEFAULT_TENANT_ID") or "default")
|
||
rows = store.list_whatsapp_known_groups(tenant_id=tid, account_id=str(account_id or "").strip() or None)
|
||
except Exception:
|
||
return ""
|
||
for row in rows or []:
|
||
if not isinstance(row, dict):
|
||
continue
|
||
if str(row.get("group_jid") or "").strip() == jid:
|
||
name = str(row.get("group_name") or "").strip()
|
||
if name:
|
||
return name
|
||
return ""
|
||
|
||
|
||
def _resolve_inbound_group_name(store: Any, inbound: Any, *, account_id: str) -> str:
|
||
name = _extract_group_name(inbound)
|
||
if name:
|
||
return name
|
||
if not bool(getattr(inbound, "is_group", False)):
|
||
return ""
|
||
chat_id = str(getattr(inbound, "external_chat_id", "") or "").strip()
|
||
ch = str(getattr(inbound, "channel", "") or "").strip().lower()
|
||
if ch == "whatsapp" and chat_id:
|
||
known = _lookup_known_whatsapp_group_name(store, account_id=account_id, group_jid=chat_id)
|
||
if known:
|
||
return known
|
||
# Last-resort readable hint from group JID (still better than sender phone only).
|
||
if chat_id and "@" in chat_id and chat_id.lower().endswith("@g.us"):
|
||
return chat_id.split("@", 1)[0] or ""
|
||
return ""
|
||
|
||
|
||
def _build_wecom_session_title(
|
||
*,
|
||
account_name: str,
|
||
external_user_id: str,
|
||
is_group: bool,
|
||
group_name: str,
|
||
display_name: str = "",
|
||
) -> str:
|
||
base = f"{str(account_name or '').strip() or 'WeCom'}+{str(external_user_id or '').strip() or 'unknown'}"
|
||
if is_group and str(group_name or "").strip():
|
||
body = f"{base}+{str(group_name).strip()}"
|
||
else:
|
||
body = base
|
||
nick = str(display_name or "").strip()
|
||
eid = str(external_user_id or "").strip()
|
||
if nick and nick != eid and nick.lower() not in body.lower():
|
||
body = f"{nick} · {body}"
|
||
return f"wechat|{body}"
|
||
|
||
|
||
def _build_channel_session_title(
|
||
*,
|
||
channel: str,
|
||
account_name: str,
|
||
external_user_id: str,
|
||
is_group: bool,
|
||
group_name: str,
|
||
display_name: str = "",
|
||
) -> str:
|
||
ch = str(channel or "").strip().lower() or "channel"
|
||
if ch == "wecom":
|
||
return _build_wecom_session_title(
|
||
account_name=account_name,
|
||
external_user_id=external_user_id,
|
||
is_group=is_group,
|
||
group_name=group_name,
|
||
display_name=display_name,
|
||
)
|
||
eid = str(external_user_id or "").strip() or "unknown"
|
||
base = f"{str(account_name or '').strip() or ch}+{eid}"
|
||
gname = str(group_name or "").strip()
|
||
nick = str(display_name or "").strip()
|
||
# Put human labels *before* the technical account+id body so UI parsers
|
||
# (and humans) can see which WhatsApp group a per-sender session belongs to.
|
||
# Legacy form `account+jid+groupName` buried the group after @domain and got stripped.
|
||
labels: list[str] = []
|
||
if is_group and gname and gname != eid and gname.lower() not in base.lower():
|
||
g_label = gname
|
||
if gname.isdigit() and len(gname) > 14:
|
||
g_label = f"{gname[:12]}…"
|
||
labels.append(g_label)
|
||
if nick and nick != eid and nick != gname and nick.lower() not in base.lower():
|
||
labels.append(nick)
|
||
body = f"{' · '.join(labels)} · {base}" if labels else base
|
||
return f"{ch}|{body}"
|
||
|
||
|
||
def _session_title_user_label(*, is_group: bool, external_user_id: str, group_name: str, external_chat_id: str) -> str:
|
||
if not is_group:
|
||
return str(external_user_id or "").strip() or "unknown"
|
||
name = str(group_name or "").strip()
|
||
if name:
|
||
return name
|
||
chat = str(external_chat_id or "").strip()
|
||
if chat and "@" in chat:
|
||
return chat.split("@", 1)[0] or "group"
|
||
return "group"
|
||
|
||
|
||
def _group_session_title_user_label(
|
||
*,
|
||
is_group: bool,
|
||
session_scope: str,
|
||
external_user_id: str,
|
||
group_name: str,
|
||
external_chat_id: str,
|
||
) -> str:
|
||
if not is_group:
|
||
return str(external_user_id or "").strip() or "unknown"
|
||
if str(session_scope or "").strip().lower() == "chat":
|
||
return _session_title_user_label(
|
||
is_group=is_group,
|
||
external_user_id=external_user_id,
|
||
group_name=group_name,
|
||
external_chat_id=external_chat_id,
|
||
)
|
||
return str(external_user_id or "").strip() or "unknown"
|
||
|
||
|
||
def _parse_generic_inbound(channel_name: str, payload: dict[str, Any]) -> InboundMessage:
|
||
meta = payload.get("metadata") if isinstance(payload.get("metadata"), dict) else {}
|
||
user_id = str(payload.get("user_id") or payload.get("external_user_id") or "").strip()
|
||
chat_id = str(payload.get("chat_id") or payload.get("external_chat_id") or user_id).strip()
|
||
text = str(payload.get("text") or "").strip()
|
||
if not user_id:
|
||
raise ValueError("missing user_id")
|
||
if not chat_id:
|
||
chat_id = user_id
|
||
from runtime.orchestration.group_ingest import resolve_is_group
|
||
|
||
is_group = resolve_is_group(payload_is_group=bool(payload.get("is_group")), chat_id=chat_id)
|
||
mentions = payload.get("mentions") if isinstance(payload.get("mentions"), list) else []
|
||
attachments = payload.get("attachments") if isinstance(payload.get("attachments"), list) else []
|
||
return InboundMessage(
|
||
channel=str(channel_name or "unknown"),
|
||
external_user_id=user_id,
|
||
external_chat_id=chat_id,
|
||
text=text,
|
||
is_group=is_group,
|
||
mentions=[str(x).strip() for x in mentions if str(x).strip()],
|
||
attachments=[a for a in attachments if isinstance(a, dict)],
|
||
metadata={str(k): v for k, v in meta.items()},
|
||
)
|
||
|
||
|
||
def _channel_attachments_for_gateway(raw: list[dict[str, Any]]) -> list[dict[str, Any]]:
|
||
"""Ingest sidecar local_path blobs into attachment store refs for handle_turn."""
|
||
from pathlib import Path
|
||
|
||
from svc.files.attachment_assets import AttachmentAssetStore
|
||
from svc.files.file_attachments import expand_attachment_ref, process_file_data
|
||
|
||
out: list[dict[str, Any]] = []
|
||
ast = AttachmentAssetStore()
|
||
for a in raw or []:
|
||
if not isinstance(a, dict):
|
||
continue
|
||
aid = str(a.get("attachment_id") or a.get("attachmentId") or "").strip().lower()
|
||
if aid:
|
||
out.extend(expand_attachment_ref(a))
|
||
continue
|
||
lp = str(a.get("local_path") or a.get("media_path") or "").strip()
|
||
if not lp:
|
||
continue
|
||
p = Path(lp)
|
||
if not p.is_file():
|
||
continue
|
||
kind = str(a.get("kind") or "").strip().lower()
|
||
mime = str(a.get("media_type") or a.get("mime") or a.get("mime_type") or "").strip()
|
||
if not mime:
|
||
mime = "application/octet-stream"
|
||
try:
|
||
data = p.read_bytes()
|
||
except Exception:
|
||
continue
|
||
got = process_file_data(p.name, data)
|
||
if got:
|
||
out.extend(got)
|
||
continue
|
||
try:
|
||
meta = ast.save_bytes(data, filename=p.name, mime=mime)
|
||
except Exception:
|
||
continue
|
||
if kind == "image" or mime.startswith("image/"):
|
||
out.append({"type": "image_ref", "attachment_id": meta.attachment_id})
|
||
elif kind == "video" or mime.startswith("video/"):
|
||
out.append({"type": "video_ref", "attachment_id": meta.attachment_id})
|
||
else:
|
||
out.append({"type": "binary_ref", "attachment_id": meta.attachment_id, "name": meta.name, "mime": meta.mime})
|
||
return out
|
||
|
||
|
||
def _parse_message_attachments(raw: Any) -> list[dict[str, Any]]:
|
||
if raw is None:
|
||
return []
|
||
obj = raw
|
||
if isinstance(raw, str):
|
||
s = str(raw or "").strip()
|
||
if not s:
|
||
return []
|
||
try:
|
||
import json
|
||
|
||
obj = json.loads(s)
|
||
except Exception:
|
||
return []
|
||
if not isinstance(obj, list):
|
||
return []
|
||
return [x for x in obj if isinstance(x, dict)]
|
||
|
||
|
||
def _first_attachment_id(atts: list[dict[str, Any]]) -> str:
|
||
for a in atts or []:
|
||
if not isinstance(a, dict):
|
||
continue
|
||
aid = str(a.get("attachment_id") or a.get("attachmentId") or "").strip().lower()
|
||
if aid:
|
||
return aid
|
||
return ""
|
||
|
||
|
||
def _rows_since_last_user_message(rows: list[Any]) -> list[Any]:
|
||
"""Return messages after the most recent user turn (current inbound reply scope)."""
|
||
last_user_idx = -1
|
||
for i, row in enumerate(rows or []):
|
||
role = str(getattr(row, "role", "") or "").strip().lower()
|
||
if role == "user":
|
||
last_user_idx = i
|
||
if last_user_idx < 0:
|
||
return list(rows or [])
|
||
return list(rows[last_user_idx + 1 :])
|
||
|
||
|
||
def _is_channel_deliverable_attachment(att: dict[str, Any]) -> bool:
|
||
"""Channel outbound only sends attachments explicitly marked deliverable=true."""
|
||
if not isinstance(att, dict):
|
||
return False
|
||
return att.get("deliverable") is True
|
||
|
||
|
||
def _collect_recent_tool_attachments(*, store: Any, session_id: str) -> list[dict[str, Any]]:
|
||
"""Fallback for channel delivery: reuse tool media produced during the current user turn only.
|
||
|
||
Avoids re-sending attachments from earlier conversation turns when the latest assistant row has none.
|
||
All attachment types (image, video, document) require explicit deliverable=true.
|
||
"""
|
||
sid = str(session_id or "").strip()
|
||
if not sid:
|
||
return []
|
||
try:
|
||
rows = store.get_messages(session_id=sid, limit=80)
|
||
except Exception:
|
||
rows = []
|
||
scoped = _rows_since_last_user_message(list(rows or []))
|
||
for row in reversed(scoped):
|
||
role = str(getattr(row, "role", "") or "").strip().lower()
|
||
if role != "tool":
|
||
continue
|
||
atts = _parse_message_attachments(getattr(row, "attachments", None))
|
||
if not atts:
|
||
continue
|
||
deliverable: list[dict[str, Any]] = []
|
||
for a in atts:
|
||
if not isinstance(a, dict):
|
||
continue
|
||
if _is_channel_deliverable_attachment(a):
|
||
deliverable.append(a)
|
||
if deliverable:
|
||
return deliverable
|
||
return []
|
||
|
||
|
||
def _maybe_add_media_path_for_wechat_reply(reply: dict[str, Any]) -> None:
|
||
"""For wechat/weixin sidecar, prefer a local file path for media send."""
|
||
try:
|
||
from svc.files.attachment_assets import AttachmentAssetStore
|
||
except Exception:
|
||
return
|
||
if not isinstance(reply, dict):
|
||
return
|
||
if str(reply.get("media_path") or reply.get("mediaPath") or "").strip():
|
||
return
|
||
if str(reply.get("media_url") or reply.get("mediaUrl") or "").strip():
|
||
return
|
||
atts = reply.get("attachments") if isinstance(reply.get("attachments"), list) else []
|
||
aid = _first_attachment_id([a for a in atts if isinstance(a, dict)])
|
||
if not aid:
|
||
return
|
||
p = AttachmentAssetStore().get_local_path(aid)
|
||
if not p:
|
||
return
|
||
# use the existing runner field name
|
||
reply["media_path"] = str(p)
|
||
|
||
|
||
def _maybe_expand_reply_attachments_for_channel(reply: dict[str, Any]) -> None:
|
||
"""For chat sidecar delivery, convert attachment refs to base64 payloads.
|
||
|
||
The runner supports base64 keys like data_base64/media_base64/image_base64/data.
|
||
This avoids relying on sidecar being able to access gateway-local disk paths.
|
||
"""
|
||
if not isinstance(reply, dict):
|
||
return
|
||
raw = reply.get("attachments")
|
||
if not isinstance(raw, list) or not raw:
|
||
return
|
||
# If already has base64 payloads, keep as-is.
|
||
for a in raw:
|
||
if not isinstance(a, dict):
|
||
continue
|
||
if str(
|
||
a.get("data_base64")
|
||
or a.get("media_base64")
|
||
or a.get("image_base64")
|
||
or a.get("video_base64")
|
||
or a.get("audio_base64")
|
||
or a.get("data")
|
||
or ""
|
||
).strip():
|
||
return
|
||
# Expand first attachment ref only (avoid large payload).
|
||
a0 = next((a for a in raw if isinstance(a, dict)), None)
|
||
if not isinstance(a0, dict):
|
||
return
|
||
aid = str(a0.get("attachment_id") or a0.get("attachmentId") or "").strip().lower()
|
||
if not aid:
|
||
return
|
||
try:
|
||
import base64
|
||
|
||
from svc.files.attachment_assets import AttachmentAssetStore
|
||
except Exception:
|
||
return
|
||
ast = AttachmentAssetStore()
|
||
blob, meta = ast.load_bytes(aid)
|
||
if not blob:
|
||
return
|
||
# Conservative cap to avoid blowing up channel payload.
|
||
max_bytes = 8 * 1024 * 1024
|
||
if len(blob) > max_bytes:
|
||
return
|
||
mime = (meta.mime if meta else "") or str(a0.get("mime") or a0.get("mime_type") or "application/octet-stream")
|
||
name = (meta.name if meta else "") or str(a0.get("name") or "attachment")
|
||
b64 = base64.b64encode(blob).decode("ascii")
|
||
reply["attachments"] = [
|
||
{
|
||
"name": name,
|
||
"mime": mime,
|
||
"media_type": mime,
|
||
"data_base64": b64,
|
||
}
|
||
]
|
||
|
||
|
||
def _collect_reply_attachments_from_history(*, store: Any, session_id: str, reply_text: str) -> list[dict[str, Any]]:
|
||
"""Attachments for the assistant message whose text equals ``reply_text`` (latest match only).
|
||
|
||
Does not fall back to older assistant rows with attachments — that caused WeChat to re-send stale images
|
||
on every later text-only reply in the same session.
|
||
"""
|
||
sid = str(session_id or "").strip()
|
||
if not sid:
|
||
return []
|
||
try:
|
||
rows = store.get_messages(session_id=sid, limit=120)
|
||
except Exception:
|
||
rows = []
|
||
target = str(reply_text or "").strip()
|
||
if not target:
|
||
return []
|
||
for row in reversed(list(rows or [])):
|
||
role = str(getattr(row, "role", "") or "").strip().lower()
|
||
if role != "assistant":
|
||
continue
|
||
content = str(getattr(row, "content", "") or "").strip()
|
||
if content != target:
|
||
continue
|
||
return _parse_message_attachments(getattr(row, "attachments", None))
|
||
return []
|
||
|
||
|
||
def _user_facing_wechat_reply(*, reply: str) -> str:
|
||
"""Map empty/suppressed provider errors to a short user-visible wechat message."""
|
||
text = str(reply or "").strip()
|
||
if not text:
|
||
return "暂时无法回复，请稍后再试。"
|
||
if _should_suppress_channel_reply(channel="wechat", text=text):
|
||
return "模型 API 未配置或不可用，请联系管理员在后台检查大模型配置。"
|
||
return text
|
||
|
||
|
||
def _latest_user_turn_uuid(store: Any, *, session_id: str) -> str:
|
||
rows = store.get_messages(session_id=str(session_id), limit=80)
|
||
for m in reversed(rows or []):
|
||
if str(getattr(m, "role", "") or "").lower() != "user":
|
||
continue
|
||
tu = str(getattr(m, "turn_uuid", "") or "").strip()
|
||
if tu:
|
||
return tu
|
||
return ""
|
||
|
||
|
||
def _persist_channel_assistant_if_turn_missing(
|
||
*,
|
||
store: Any,
|
||
session_id: str,
|
||
turn_uuid: str,
|
||
final_text: str,
|
||
) -> None:
|
||
"""Channel inbound may return user-visible text without a persisted assistant row (LLM timeout)."""
|
||
from runtime.chat.persist_terminal_fallback import persist_assistant_text_if_turn_missing
|
||
|
||
sid = str(session_id or "").strip()
|
||
body = str(final_text or "").strip()
|
||
if not sid or not body:
|
||
return
|
||
tu = str(turn_uuid or "").strip() or _latest_user_turn_uuid(store, session_id=sid)
|
||
if not tu:
|
||
return
|
||
persist_assistant_text_if_turn_missing(
|
||
store=store,
|
||
session_id=sid,
|
||
turn_uuid=tu,
|
||
final_text=body,
|
||
log_prefix="channel_inbound_assistant_persist",
|
||
)
|
||
|
||
|
||
def _should_suppress_channel_reply(*, channel: str, text: str) -> bool:
|
||
ch = str(channel or "").strip().lower()
|
||
if ch not in {"wechat", "weixin"}:
|
||
return False
|
||
t = str(text or "").strip()
|
||
if not t:
|
||
return True
|
||
low = t.lower()
|
||
# Silence gateway/provider credential errors for weixin user-facing channel.
|
||
# Match variants like:
|
||
# - Missing API key for provider "openai"
|
||
# - Missing API key for provider 'openai'
|
||
# - Missing API key ... provider openai
|
||
if (
|
||
("missing api key" in low and "provider" in low and "openai" in low)
|
||
or bool(re.search(r'missing\s+api\s+key.*provider\s+[\'"]?openai[\'"]?', low))
|
||
):
|
||
return True
|
||
if ("openai / 兼容 api" in t or "openai 兼容 api" in t) and "api key" in low:
|
||
return True
|
||
if "configure the gateway auth for that provider" in low and "openai" in low:
|
||
return True
|
||
return False
|
||
|
||
|
||
def _env_flag_enabled(name: str, *, default: bool = True) -> bool:
|
||
import os
|
||
|
||
raw = str(os.getenv(name) or "").strip().lower()
|
||
if not raw:
|
||
return bool(default)
|
||
return raw not in {"0", "false", "no", "off"}
|
||
|
||
|
||
def _whatsapp_inbound_queue_delivery_enabled() -> bool:
|
||
return _env_flag_enabled("OCLAW_WHATSAPP_INBOUND_QUEUE_DELIVERY", default=True)
|
||
|
||
|
||
def _channel_turn_serial_queue_enabled() -> bool:
|
||
return _env_flag_enabled("OCLAW_CHANNEL_TURN_SERIAL_QUEUE", default=True)
|
||
|
||
|
||
def _enqueue_whatsapp_inbound_reply(
|
||
store: Any,
|
||
*,
|
||
inbound: Any,
|
||
account_id: str,
|
||
tenant_id: str,
|
||
reply_text: str,
|
||
reply_attachments: list[dict[str, Any]] | None,
|
||
reply_metadata: dict[str, Any] | None,
|
||
kind: str = "inbound_reply",
|
||
) -> str:
|
||
"""Persist WhatsApp reply/progress on the outbound queue (sidecar poller delivers)."""
|
||
from runtime.scheduler.whatsapp_mentions import encode_whatsapp_outbound_source
|
||
|
||
text = str(reply_text or "").strip()
|
||
reply: dict[str, Any] = {
|
||
"channel": "whatsapp",
|
||
"chat_id": str(getattr(inbound, "external_chat_id", "") or ""),
|
||
"text": text,
|
||
"attachments": list(reply_attachments or []),
|
||
"metadata": dict(reply_metadata or {}),
|
||
}
|
||
_maybe_expand_reply_attachments_for_channel(reply)
|
||
_maybe_add_media_path_for_wechat_reply(reply)
|
||
atts = [a for a in (reply.get("attachments") or []) if isinstance(a, dict)]
|
||
media_path = str(reply.get("media_path") or "").strip() or None
|
||
meta = dict(reply.get("metadata") or {}) if isinstance(reply.get("metadata"), dict) else {}
|
||
mention_jids = meta.get("mention_jids") if isinstance(meta.get("mention_jids"), list) else None
|
||
mention_names = meta.get("mention_names") if isinstance(meta.get("mention_names"), list) else None
|
||
quote_extra = {
|
||
k: meta[k]
|
||
for k in (
|
||
"quote_remote_jid",
|
||
"quote_stanza_id",
|
||
"quote_participant",
|
||
"quote_text",
|
||
"quote_push_name",
|
||
"reply_to_user_id",
|
||
"is_group",
|
||
)
|
||
if str(meta.get(k) or "").strip() or meta.get(k) is True
|
||
}
|
||
source = encode_whatsapp_outbound_source(
|
||
kind=str(kind or "inbound_reply").strip() or "inbound_reply",
|
||
mention_jids=mention_jids,
|
||
mention_names=mention_names,
|
||
mention_text_ready=bool(mention_jids),
|
||
attachments=atts or None,
|
||
media_path=media_path,
|
||
extra=quote_extra or None,
|
||
)
|
||
return str(
|
||
store.enqueue_channel_outbound_message(
|
||
channel="whatsapp",
|
||
chat_id=str(getattr(inbound, "external_chat_id", "") or ""),
|
||
text=text,
|
||
tenant_id=str(tenant_id or ""),
|
||
account_id=str(account_id or "").strip() or "wa-default",
|
||
source=source,
|
||
)
|
||
or ""
|
||
)
|
||
|
||
|
||
def process_inbound_payload(payload: dict[str, Any]) -> dict[str, Any]:
|
||
from runtime.operations.mcp_env import apply_gateway_mcp_env_to_os
|
||
|
||
apply_gateway_mcp_env_to_os()
|
||
channel_name = str(payload.get("channel") or "wecom").strip().lower()
|
||
if channel_name in ("wecom", "wechat_work", "wxwork"):
|
||
adapter = WeComAdapter()
|
||
inbound = adapter.parse_inbound(payload)
|
||
else:
|
||
adapter = None
|
||
inbound = _parse_generic_inbound(channel_name, payload)
|
||
from svc.persistence.sqlite_store import SqliteStore
|
||
from svc.config.paths import db_path
|
||
|
||
store = get_assistant_store()
|
||
if channel_name == "wecom":
|
||
account_id = _resolve_wecom_account_id(inbound, payload) or str(store.get_setting("wecom_bot_id") or "").strip()
|
||
else:
|
||
account_id = _resolve_generic_account_id(inbound, payload)
|
||
if not account_id:
|
||
raise ValueError(f"missing {channel_name} account_id")
|
||
|
||
if str(inbound.channel or "").strip().lower() == "whatsapp" and inbound.is_group:
|
||
import os
|
||
|
||
from runtime.extensions.whatsapp.api import is_whatsapp_group_jid
|
||
|
||
chat_id = str(inbound.external_chat_id or "").strip()
|
||
if is_whatsapp_group_jid(chat_id):
|
||
meta = inbound.metadata if isinstance(inbound.metadata, dict) else {}
|
||
store.upsert_whatsapp_known_group(
|
||
tenant_id=str(os.getenv("OCLAW_DEFAULT_TENANT_ID") or "default"),
|
||
account_id=account_id,
|
||
group_jid=chat_id,
|
||
group_name=str(meta.get("group_name") or "").strip(),
|
||
)
|
||
|
||
account = store.find_user_by_channel_account(channel=inbound.channel, account_id=account_id) or {}
|
||
from runtime.orchestration.group_ingest import (
|
||
build_group_quoted_context_block,
|
||
enrich_alert_group_question,
|
||
extract_group_quoted_message,
|
||
extract_quoted_ume_alert_text,
|
||
mentions_include_bot,
|
||
metadata_mentions_bot,
|
||
prepare_group_user_text_for_model,
|
||
resolve_group_policy,
|
||
session_user_key,
|
||
should_inject_quoted_context,
|
||
should_process_group_inbound,
|
||
text_mentions_bot,
|
||
)
|
||
|
||
group_policy = resolve_group_policy(account=account)
|
||
bot_jid = None
|
||
if isinstance(inbound.metadata, dict):
|
||
bot_jid = str(inbound.metadata.get("bot_jid") or "").strip() or None
|
||
|
||
text = inbound.text.strip()
|
||
preface = ""
|
||
channel_session_id = ""
|
||
channel_turn_uuid = ""
|
||
tenant_id = ""
|
||
if text.lower().startswith("bind "):
|
||
code = text.split(None, 1)[-1].strip()
|
||
info = store.consume_bind_code(
|
||
code=code,
|
||
channel=inbound.channel,
|
||
external_user_id=inbound.external_user_id,
|
||
display_name=(
|
||
str(inbound.metadata.get("display_name")).strip()
|
||
if isinstance(inbound.metadata, dict) and inbound.metadata.get("display_name") is not None
|
||
else None
|
||
),
|
||
)
|
||
channel_is_wa_bind = str(inbound.channel or "").strip().lower() == "whatsapp"
|
||
if info:
|
||
if channel_is_wa_bind:
|
||
from runtime.extensions.whatsapp.access_control import access_granted_guide_text
|
||
|
||
reply = access_granted_guide_text(lang="en")
|
||
else:
|
||
reply = "绑定成功。\n\n" + _menu_text(channel=str(inbound.channel or ""))
|
||
else:
|
||
reply = (
|
||
"Bind failed: invalid or already used code."
|
||
if channel_is_wa_bind
|
||
else "绑定失败：无效或已使用的绑定码。"
|
||
)
|
||
else:
|
||
if inbound.is_group and not should_process_group_inbound(
|
||
is_group=inbound.is_group,
|
||
text=text,
|
||
mentions=list(inbound.mentions or []),
|
||
bot_jid=bot_jid,
|
||
require_mention=group_policy.require_mention,
|
||
triggers=list(group_policy.triggers),
|
||
metadata=inbound.metadata if isinstance(inbound.metadata, dict) else {},
|
||
):
|
||
import logging
|
||
|
||
logging.getLogger(__name__).info(
|
||
"whatsapp group inbound skipped chat=%s user=%s mentions=%s mentions_bot=%s require_mention=%s text=%r",
|
||
inbound.external_chat_id,
|
||
inbound.external_user_id,
|
||
list(inbound.mentions or []),
|
||
metadata_mentions_bot(inbound.metadata if isinstance(inbound.metadata, dict) else {}),
|
||
group_policy.require_mention,
|
||
text[:120],
|
||
)
|
||
# Ops short-intents without @bot look "broken" in field groups — nudge once (throttled).
|
||
if str(inbound.channel or "").strip().lower() == "whatsapp" and bool(
|
||
group_policy.require_mention
|
||
):
|
||
try:
|
||
from runtime.application.gateway.ops_short_intent import (
|
||
build_group_mention_nudge_text,
|
||
detect_ops_short_intent,
|
||
should_send_group_mention_nudge,
|
||
)
|
||
from runtime.application.gateway.whatsapp_progress import (
|
||
build_whatsapp_group_progress_metadata,
|
||
)
|
||
from runtime.extensions.whatsapp.tenant import resolve_whatsapp_tenant_id
|
||
|
||
intent = detect_ops_short_intent(text)
|
||
if intent and should_send_group_mention_nudge(
|
||
account_id=account_id,
|
||
chat_id=str(inbound.external_chat_id or ""),
|
||
user_id=str(inbound.external_user_id or ""),
|
||
):
|
||
nudge_lang = "en"
|
||
try:
|
||
cfg = store.get_whatsapp_access_config(
|
||
tenant_id=resolve_whatsapp_tenant_id(store, account_id=account_id),
|
||
account_id=account_id,
|
||
)
|
||
nudge_lang = str((cfg or {}).get("lang") or "en")
|
||
except Exception:
|
||
nudge_lang = "en"
|
||
nudge_text = build_group_mention_nudge_text(
|
||
intent=intent,
|
||
lang=nudge_lang,
|
||
triggers=list(group_policy.triggers or []),
|
||
)
|
||
nudge_meta = build_whatsapp_group_progress_metadata(inbound=inbound)
|
||
tenant_for_nudge = ""
|
||
try:
|
||
tenant_for_nudge = str(
|
||
resolve_whatsapp_tenant_id(store, account_id=account_id) or ""
|
||
)
|
||
except Exception:
|
||
tenant_for_nudge = ""
|
||
_enqueue_whatsapp_inbound_reply(
|
||
store,
|
||
inbound=inbound,
|
||
account_id=account_id,
|
||
tenant_id=tenant_for_nudge,
|
||
reply_text=nudge_text,
|
||
reply_attachments=None,
|
||
reply_metadata=nudge_meta,
|
||
kind="inbound_progress",
|
||
)
|
||
return {
|
||
"ok": True,
|
||
"replies": [],
|
||
"delivery": "mention_nudge",
|
||
"ops_intent": intent,
|
||
}
|
||
except Exception:
|
||
logging.getLogger(__name__).debug(
|
||
"whatsapp group mention nudge failed", exc_info=True
|
||
)
|
||
return {"ok": True, "replies": []}
|
||
if str(inbound.channel or "").strip().lower() == "whatsapp":
|
||
from runtime.application.gateway.whatsapp_inbound_access import handle_whatsapp_access
|
||
|
||
access_out = handle_whatsapp_access(
|
||
store,
|
||
inbound=inbound,
|
||
account_id=account_id,
|
||
text=text,
|
||
)
|
||
if access_out is not None:
|
||
return access_out
|
||
reply = ""
|
||
reply_attachments: list[dict[str, Any]] = []
|
||
ident = store.resolve_user_by_channel_identity_v2(
|
||
channel=inbound.channel,
|
||
account_id=account_id,
|
||
external_user_id=inbound.external_user_id,
|
||
)
|
||
if not ident:
|
||
owner = _ensure_administrator_owner(store)
|
||
if owner and str(inbound.channel or "").strip().lower() != "whatsapp":
|
||
store.upsert_user_channel_account(
|
||
tenant_id=str(owner.get("tenant_id") or ""),
|
||
user_id=str(owner.get("user_id") or ""),
|
||
channel=inbound.channel,
|
||
account_id=account_id,
|
||
name=account_id,
|
||
config={"mode": "single-bot-upgraded"},
|
||
is_active=True,
|
||
)
|
||
store.upsert_channel_identity_v2(
|
||
tenant_id=str(owner.get("tenant_id") or ""),
|
||
channel=inbound.channel,
|
||
account_id=account_id,
|
||
external_user_id=inbound.external_user_id,
|
||
user_id=str(owner.get("user_id") or ""),
|
||
)
|
||
ident = store.resolve_user_by_channel_identity_v2(
|
||
channel=inbound.channel,
|
||
account_id=account_id,
|
||
external_user_id=inbound.external_user_id,
|
||
)
|
||
preface = "当前 Bot 已升级归属 administrator。"
|
||
if not ident:
|
||
reply = "账号初始化失败，请检查 administrator/tenant 配置。"
|
||
if ident:
|
||
from runtime.orchestration.policy import ActionPolicyContext, PolicyEngine
|
||
from runtime.orchestration.security import has_explicit_confirmation_token
|
||
|
||
tenant_id = str(ident.get("tenant_id") or "")
|
||
user_id = str(ident.get("user_id") or "")
|
||
role = str(ident.get("role") or "member")
|
||
account_name = str(account.get("name") or "").strip() or account_id
|
||
group_name = _resolve_inbound_group_name(store, inbound, account_id=account_id)
|
||
session_external_user_id = session_user_key(
|
||
is_group=inbound.is_group,
|
||
external_user_id=inbound.external_user_id,
|
||
session_scope=group_policy.session_scope,
|
||
)
|
||
title_user_label = _group_session_title_user_label(
|
||
is_group=inbound.is_group,
|
||
session_scope=group_policy.session_scope,
|
||
external_user_id=inbound.external_user_id,
|
||
group_name=group_name,
|
||
external_chat_id=inbound.external_chat_id,
|
||
)
|
||
inbound_meta = inbound.metadata if isinstance(inbound.metadata, dict) else {}
|
||
peer_display_name = str(
|
||
inbound_meta.get("push_name")
|
||
or inbound_meta.get("pushName")
|
||
or inbound_meta.get("display_name")
|
||
or inbound_meta.get("displayName")
|
||
or ""
|
||
).strip()
|
||
if not peer_display_name and isinstance(inbound_meta.get("raw"), dict):
|
||
raw_meta = inbound_meta.get("raw") or {}
|
||
peer_display_name = str(
|
||
raw_meta.get("pushName")
|
||
or raw_meta.get("push_name")
|
||
or raw_meta.get("displayName")
|
||
or raw_meta.get("display_name")
|
||
or ""
|
||
).strip()
|
||
session_title = _build_channel_session_title(
|
||
channel=inbound.channel,
|
||
account_name=account_name,
|
||
external_user_id=title_user_label,
|
||
is_group=inbound.is_group,
|
||
group_name=group_name,
|
||
display_name=peer_display_name,
|
||
)
|
||
session_id = store.get_or_create_channel_session_v2(
|
||
tenant_id=tenant_id,
|
||
channel=inbound.channel,
|
||
account_id=account_id,
|
||
external_user_id=session_external_user_id,
|
||
external_chat_id=inbound.external_chat_id,
|
||
session_title=session_title,
|
||
)
|
||
# Refresh list title when we learn group name and/or peer nickname later.
|
||
try:
|
||
cur = store.get_session(str(session_id)) if hasattr(store, "get_session") else None
|
||
cur_title = str((cur or {}).get("title") if isinstance(cur, dict) else getattr(cur, "title", "") or "")
|
||
richer = False
|
||
if session_title and cur_title and session_title != cur_title:
|
||
if group_name and group_name not in cur_title and group_name in session_title:
|
||
richer = True
|
||
elif peer_display_name and " · " in session_title and (
|
||
" · " not in cur_title or peer_display_name.lower() not in cur_title.lower()
|
||
):
|
||
richer = True
|
||
elif inbound.is_group and " · " in session_title and "+" in cur_title and " · " not in cur_title:
|
||
# Migrate legacy `account+jid+group` titles to the readable prefix form.
|
||
richer = True
|
||
if richer:
|
||
if hasattr(store, "rename_session"):
|
||
store.rename_session(str(session_id), session_title[:120])
|
||
elif hasattr(store, "rename_chat_session"):
|
||
store.rename_chat_session(session_id=str(session_id), title=session_title[:120])
|
||
except Exception:
|
||
pass
|
||
channel_session_id = str(session_id)
|
||
from runtime.application.gateway.channel_session_owner import (
|
||
assign_channel_session_to_account_owner,
|
||
)
|
||
|
||
assign_channel_session_to_account_owner(
|
||
store,
|
||
session_id=session_id,
|
||
channel=str(inbound.channel or ""),
|
||
account_id=account_id,
|
||
tenant_id=tenant_id,
|
||
fallback_user_id=user_id,
|
||
)
|
||
if str(inbound.channel or "").strip().lower() in {"wechat", "weixin"}:
|
||
from runtime.scheduler.channel_delivery import (
|
||
extract_context_token_from_inbound_metadata,
|
||
persist_channel_context_token,
|
||
)
|
||
|
||
ctx_tok = extract_context_token_from_inbound_metadata(
|
||
inbound.metadata if isinstance(inbound.metadata, dict) else None
|
||
)
|
||
if ctx_tok:
|
||
persist_channel_context_token(
|
||
store,
|
||
tenant_id=tenant_id,
|
||
channel=str(inbound.channel or "weixin"),
|
||
account_id=account_id,
|
||
external_chat_id=str(inbound.external_chat_id or inbound.external_user_id or ""),
|
||
context_token=ctx_tok,
|
||
)
|
||
scope = "group" if inbound.is_group else "direct"
|
||
pe = PolicyEngine()
|
||
blob = (inbound.text or "").lower()
|
||
mention_all = ("@all" in blob) or ("全体" in inbound.text) or ("@所有" in inbound.text)
|
||
act = ActionPolicyContext(
|
||
session_id=session_id,
|
||
tenant_id=tenant_id,
|
||
user_id=user_id,
|
||
channel=inbound.channel,
|
||
user_text=inbound.text,
|
||
action="send_message",
|
||
target={"is_group": bool(inbound.is_group), "mention_all": bool(mention_all)},
|
||
)
|
||
d = pe.decide_action(ctx=act)
|
||
channel_is_wa = str(inbound.channel or "").strip().lower() == "whatsapp"
|
||
if d.needs_confirmation:
|
||
token_key = f"confirm_token:{session_id}"
|
||
token = (store.get_setting(token_key) or "").strip()
|
||
if not token:
|
||
token = pe.new_confirmation_token()
|
||
store.set_setting(token_key, token)
|
||
if not has_explicit_confirmation_token(inbound.text, token):
|
||
if channel_is_wa:
|
||
reply = (
|
||
f"This action needs confirmation. "
|
||
f"Reply `YES` / `confirm` or `confirm {token}` / `[confirm:{token}]`."
|
||
)
|
||
else:
|
||
reply = f"该动作需要确认。请回复 `confirm {token}` 或包含 `[confirm:{token}]`。"
|
||
else:
|
||
reply = f"[assistant] ok scope={scope} session={session_id[:8]} (confirmed)"
|
||
else:
|
||
if not _role_can_write(role, inbound.text):
|
||
reply = (
|
||
"Your role cannot write yet. Ask an administrator to raise your permissions."
|
||
if channel_is_wa
|
||
else "你的角色暂无写入权限。请联系管理员提升权限。"
|
||
)
|
||
else:
|
||
cmd_reply = _handle_productivity_commands(
|
||
text=inbound.text,
|
||
tenant_id=tenant_id,
|
||
user_id=user_id,
|
||
session_id=str(session_id),
|
||
creator_external_user_id=str(getattr(inbound, "external_user_id", "") or ""),
|
||
creator_push_name=str(
|
||
(
|
||
(inbound.metadata or {}).get("push_name")
|
||
if isinstance(inbound.metadata, dict)
|
||
else ""
|
||
)
|
||
or (
|
||
((inbound.metadata or {}).get("raw") or {}).get("pushName")
|
||
if isinstance(inbound.metadata, dict)
|
||
and isinstance((inbound.metadata or {}).get("raw"), dict)
|
||
else ""
|
||
)
|
||
or ""
|
||
),
|
||
channel=str(inbound.channel or ""),
|
||
)
|
||
if cmd_reply is not None:
|
||
reply = cmd_reply
|
||
elif not reply:
|
||
raw_user_text = (inbound.text or "").strip()
|
||
user_text = raw_user_text
|
||
meta_for_inbound = inbound.metadata if isinstance(inbound.metadata, dict) else {}
|
||
mention_jids_for_ctx: list[str] = []
|
||
seen_mention_jids: set[str] = set()
|
||
for src in (list(inbound.mentions or []), meta_for_inbound.get("mentioned_jids") or []):
|
||
if not isinstance(src, list):
|
||
continue
|
||
for item in src:
|
||
jid = str(item or "").strip()
|
||
if jid and jid not in seen_mention_jids:
|
||
seen_mention_jids.add(jid)
|
||
mention_jids_for_ctx.append(jid)
|
||
bot_jid_for_filter = str(meta_for_inbound.get("bot_jid") or bot_jid or "").strip().lower()
|
||
bot_lid_for_filter = str(meta_for_inbound.get("bot_lid") or "").strip().lower()
|
||
filtered_mention_jids: list[str] = []
|
||
for jid in mention_jids_for_ctx:
|
||
low = jid.lower()
|
||
if (bot_jid_for_filter and low == bot_jid_for_filter) or (
|
||
bot_lid_for_filter and low == bot_lid_for_filter
|
||
):
|
||
continue
|
||
filtered_mention_jids.append(jid)
|
||
mention_names_for_ctx: list[str] = []
|
||
if str(inbound.channel or "").strip().lower() == "whatsapp" and filtered_mention_jids:
|
||
from runtime.orchestration.group_ingest import _bot_identity_jids, jid_base_local, jid_phone
|
||
from runtime.scheduler.whatsapp_mentions import (
|
||
_lookup_push_name,
|
||
extract_whatsapp_mention_names,
|
||
)
|
||
|
||
raw_names = extract_whatsapp_mention_names(raw_user_text)
|
||
bot_name_hints = {
|
||
str(meta_for_inbound.get("bot_push_name") or "").strip().lower(),
|
||
"oliver",
|
||
}
|
||
for bid in _bot_identity_jids(
|
||
bot_jid=bot_jid, metadata=meta_for_inbound
|
||
):
|
||
local = jid_base_local(bid)
|
||
if local:
|
||
bot_name_hints.add(local.lower())
|
||
phone = jid_phone(bid)
|
||
if phone:
|
||
bot_name_hints.add(phone)
|
||
text_names = [n for n in raw_names if n.lower() not in bot_name_hints and n]
|
||
text_name_idx = 0
|
||
upsert_contact = getattr(store, "upsert_whatsapp_contact", None)
|
||
wa_acct = str(account_id or "").strip() or "wa-default"
|
||
for jid in filtered_mention_jids:
|
||
push_name = _lookup_push_name(
|
||
store,
|
||
tenant_id=str(tenant_id or ""),
|
||
account_id=wa_acct,
|
||
jid=jid,
|
||
)
|
||
if not push_name and text_name_idx < len(text_names):
|
||
push_name = text_names[text_name_idx]
|
||
text_name_idx += 1
|
||
mention_names_for_ctx.append(str(push_name or "").strip())
|
||
if callable(upsert_contact):
|
||
try:
|
||
upsert_contact(
|
||
tenant_id=str(tenant_id or ""),
|
||
account_id=wa_acct,
|
||
external_user_id=jid,
|
||
push_name=str(push_name or "").strip(),
|
||
)
|
||
except Exception:
|
||
pass
|
||
gw_attachments = _channel_attachments_for_gateway(
|
||
list(inbound.attachments or [])
|
||
)
|
||
# Resolve channel lang before wrappers so WhatsApp field stays English-first.
|
||
from runtime.lang import resolve_runtime_lang
|
||
|
||
interaction_mode, selected_specialist, dispatch_lang = _resolve_channel_dispatch(
|
||
store, channel=inbound.channel, account=account
|
||
)
|
||
lang = (
|
||
dispatch_lang
|
||
if dispatch_lang in {"zh", "en"}
|
||
else resolve_runtime_lang(
|
||
store=store,
|
||
user_text=str(raw_user_text or text or ""),
|
||
)
|
||
)
|
||
# WhatsApp production is English-primary; never fall back to zh via empty lang.
|
||
if str(inbound.channel or "").strip().lower() == "whatsapp" and lang not in {"zh", "en"}:
|
||
lang = "en"
|
||
|
||
if inbound.is_group:
|
||
meta_for_group = meta_for_inbound
|
||
bot_reached = metadata_mentions_bot(meta_for_group) or mentions_include_bot(
|
||
mentions=list(inbound.mentions or []),
|
||
bot_jid=bot_jid,
|
||
metadata=meta_for_group,
|
||
) or text_mentions_bot(text=raw_user_text, bot_jid=bot_jid)
|
||
if bot_reached:
|
||
quoted_alert = extract_quoted_ume_alert_text(metadata=meta_for_group)
|
||
if quoted_alert:
|
||
raw_user_text = enrich_alert_group_question(
|
||
user_text=raw_user_text,
|
||
quoted_alert=quoted_alert,
|
||
)
|
||
quoted_ctx = ""
|
||
quoted_info = extract_group_quoted_message(metadata=meta_for_group)
|
||
quoted_text = str(quoted_info.get("quoted_text") or "").strip()
|
||
if quoted_text:
|
||
# Look back far enough to cover long tool loops; dedupe uses
|
||
# assistant bodies so same-session reply-to will not re-inject.
|
||
recent_messages = store.get_messages(str(session_id), limit=80)
|
||
if should_inject_quoted_context(
|
||
quoted_text=quoted_text,
|
||
recent_messages=recent_messages,
|
||
):
|
||
quoted_ctx = build_group_quoted_context_block(
|
||
metadata=meta_for_group,
|
||
lang=lang,
|
||
)
|
||
wa_acct = str(account_id or "").strip() or "wa-default"
|
||
user_text = prepare_group_user_text_for_model(
|
||
text=raw_user_text,
|
||
metadata=meta_for_group,
|
||
mentions=list(inbound.mentions or []),
|
||
bot_jid=bot_jid,
|
||
session_scope=group_policy.session_scope,
|
||
external_user_id=inbound.external_user_id,
|
||
filtered_mention_jids=filtered_mention_jids,
|
||
mention_names=mention_names_for_ctx,
|
||
store=store,
|
||
tenant_id=str(tenant_id or ""),
|
||
account_id=wa_acct,
|
||
quoted_ctx=quoted_ctx,
|
||
lang=lang,
|
||
)
|
||
if not user_text and gw_attachments:
|
||
user_text = (
|
||
"用户发送了附件，请根据附件内容回复。"
|
||
if str(lang or "").startswith("zh")
|
||
else "User sent an attachment; please reply based on the attachment."
|
||
)
|
||
if user_text or gw_attachments:
|
||
from runtime.gateway import OclawGateway
|
||
from runtime.types import StandardMessage
|
||
from runtime.application.gateway.channel_turn_gate import get_channel_turn_gate
|
||
|
||
raw_meta = (
|
||
meta_for_inbound.get("raw")
|
||
if isinstance(meta_for_inbound.get("raw"), dict)
|
||
else {}
|
||
)
|
||
sender_label = str(
|
||
raw_meta.get("pushName")
|
||
or meta_for_inbound.get("push_name")
|
||
or inbound.external_user_id
|
||
or ""
|
||
).strip()
|
||
msg_metadata = {
|
||
"tenant_id": tenant_id,
|
||
"user_id": user_id,
|
||
"channel": inbound.channel,
|
||
"role": role,
|
||
"account_id": account_id,
|
||
"interaction_mode": interaction_mode,
|
||
"selected_specialist": selected_specialist,
|
||
"is_group": inbound.is_group,
|
||
"external_user_id": inbound.external_user_id,
|
||
"external_chat_id": inbound.external_chat_id,
|
||
"group_sender_id": inbound.external_user_id,
|
||
"group_sender_label": sender_label,
|
||
"push_name": sender_label,
|
||
"group_session_scope": group_policy.session_scope,
|
||
"mentioned_jids": mention_jids_for_ctx,
|
||
"mention_names": mention_names_for_ctx,
|
||
"raw_inbound_text": raw_user_text,
|
||
"bot_jid": str(meta_for_inbound.get("bot_jid") or bot_jid or ""),
|
||
"bot_lid": str(meta_for_inbound.get("bot_lid") or ""),
|
||
}
|
||
turn_job: dict[str, Any] = {
|
||
"user_text": str(user_text or ""),
|
||
"attachments": list(gw_attachments or []),
|
||
"msg_metadata": msg_metadata,
|
||
"lang": lang,
|
||
"interaction_mode": interaction_mode,
|
||
"selected_specialist": selected_specialist,
|
||
"inbound": inbound,
|
||
}
|
||
gate = get_channel_turn_gate()
|
||
turn_handle = None
|
||
if _channel_turn_serial_queue_enabled():
|
||
turn_handle = gate.try_begin(str(session_id), turn_job)
|
||
if turn_handle is None:
|
||
# Another turn is active; this message will be merged after it.
|
||
if (
|
||
str(inbound.channel or "").strip().lower() == "whatsapp"
|
||
and _whatsapp_inbound_queue_delivery_enabled()
|
||
and gate.pending_count(str(session_id)) == 1
|
||
):
|
||
try:
|
||
busy_meta = None
|
||
if bool(getattr(inbound, "is_group", False)):
|
||
from runtime.application.gateway.whatsapp_progress import (
|
||
build_whatsapp_group_progress_metadata,
|
||
)
|
||
|
||
busy_meta = build_whatsapp_group_progress_metadata(
|
||
inbound=inbound
|
||
)
|
||
if str(lang or "").startswith("zh"):
|
||
busy_text = (
|
||
"本群共享会话还有请求在处理，你这条已排队，完成后会继续回答。"
|
||
if (
|
||
bool(getattr(inbound, "is_group", False))
|
||
and str(group_policy.session_scope or "") == "chat"
|
||
)
|
||
else "还在处理上一条请求，这条会排队合并处理。"
|
||
)
|
||
else:
|
||
busy_text = (
|
||
"Still working on an earlier request in this shared group chat; "
|
||
"your message is queued and will be answered next."
|
||
if (
|
||
bool(getattr(inbound, "is_group", False))
|
||
and str(group_policy.session_scope or "") == "chat"
|
||
)
|
||
else "Still working on your previous request; "
|
||
"I'll merge this follow-up next."
|
||
)
|
||
_enqueue_whatsapp_inbound_reply(
|
||
store,
|
||
inbound=inbound,
|
||
account_id=account_id,
|
||
tenant_id=str(tenant_id or ""),
|
||
reply_text=busy_text,
|
||
reply_attachments=None,
|
||
reply_metadata=busy_meta,
|
||
kind="inbound_progress",
|
||
)
|
||
except Exception:
|
||
pass
|
||
return {
|
||
"ok": True,
|
||
"replies": [],
|
||
"delivery": "accepted_queued",
|
||
}
|
||
|
||
gw = OclawGateway(store=store)
|
||
manager = _build_admin_gateway_executor(
|
||
store,
|
||
tenant_id=tenant_id,
|
||
user_id=user_id,
|
||
specialist=selected_specialist,
|
||
session_id=str(session_id),
|
||
lang=lang,
|
||
)
|
||
specialist_factory = lambda sid: _build_admin_gateway_executor(
|
||
store,
|
||
tenant_id=tenant_id,
|
||
user_id=user_id,
|
||
specialist=sid,
|
||
session_id=str(session_id),
|
||
lang=lang,
|
||
)
|
||
|
||
serial_replies: list[dict[str, Any]] = []
|
||
last_outbound_id = ""
|
||
wa_queue_delivery = (
|
||
str(inbound.channel or "").strip().lower() == "whatsapp"
|
||
and _whatsapp_inbound_queue_delivery_enabled()
|
||
)
|
||
try:
|
||
while True:
|
||
job_text = str(turn_job.get("user_text") or "")
|
||
job_atts = [
|
||
a for a in (turn_job.get("attachments") or []) if isinstance(a, dict)
|
||
]
|
||
job_meta = (
|
||
dict(turn_job.get("msg_metadata") or {})
|
||
if isinstance(turn_job.get("msg_metadata"), dict)
|
||
else dict(msg_metadata)
|
||
)
|
||
job_lang = str(
|
||
turn_job.get("lang")
|
||
or lang
|
||
or (
|
||
"en"
|
||
if str(inbound.channel or "").strip().lower() == "whatsapp"
|
||
else "zh"
|
||
)
|
||
)
|
||
job_inbound = turn_job.get("inbound") or inbound
|
||
progress_cb = None
|
||
tool_ui_cb = None
|
||
if wa_queue_delivery:
|
||
from runtime.application.gateway.whatsapp_progress import (
|
||
WhatsappTurnProgressPublisher,
|
||
whatsapp_turn_progress_enabled,
|
||
)
|
||
|
||
if whatsapp_turn_progress_enabled():
|
||
|
||
def _enqueue_progress(
|
||
progress_text: str,
|
||
progress_meta: dict[str, Any] | None,
|
||
*,
|
||
_inbound: Any = job_inbound,
|
||
) -> None:
|
||
_enqueue_whatsapp_inbound_reply(
|
||
store,
|
||
inbound=_inbound,
|
||
account_id=account_id,
|
||
tenant_id=str(tenant_id or ""),
|
||
reply_text=progress_text,
|
||
reply_attachments=None,
|
||
reply_metadata=progress_meta,
|
||
kind="inbound_progress",
|
||
)
|
||
|
||
publisher = WhatsappTurnProgressPublisher(
|
||
enqueue=_enqueue_progress,
|
||
lang=job_lang,
|
||
is_group=bool(getattr(job_inbound, "is_group", False)),
|
||
inbound=job_inbound,
|
||
)
|
||
progress_cb = publisher.on_progress
|
||
tool_ui_cb = publisher.on_tool_ui
|
||
try:
|
||
turn_result = gw.handle_turn(
|
||
msg=StandardMessage(
|
||
session_id=str(session_id),
|
||
tenant_id=str(tenant_id or ""),
|
||
user_id=str(user_id or ""),
|
||
role=str(role or "member"),
|
||
channel=str(inbound.channel or "inbound"),
|
||
text=job_text,
|
||
attachments=job_atts,
|
||
metadata=job_meta,
|
||
),
|
||
lang=job_lang,
|
||
executor=manager,
|
||
specialist_executor_factory=specialist_factory,
|
||
on_progress=progress_cb,
|
||
on_tool_ui=tool_ui_cb,
|
||
)
|
||
channel_turn_uuid = str(turn_result.turn_uuid or "").strip()
|
||
turn_reply = str(turn_result.reply_text or "").strip()
|
||
# Prefer attachments on the matching assistant text row.
|
||
# Fallback: deliverable tool media from this user turn
|
||
# (e.g. save_deliverable_attachment / image generate).
|
||
turn_atts = _collect_reply_attachments_from_history(
|
||
store=store,
|
||
session_id=str(session_id),
|
||
reply_text=turn_reply,
|
||
)
|
||
if not turn_atts:
|
||
turn_atts = _collect_recent_tool_attachments(
|
||
store=store,
|
||
session_id=str(session_id),
|
||
)
|
||
except Exception as e:
|
||
turn_reply = f"抱歉，处理消息时出错：{type(e).__name__}: {e}"
|
||
turn_atts = []
|
||
|
||
reply_metadata: dict[str, Any] = {}
|
||
if (
|
||
str(inbound.channel or "").strip().lower() == "whatsapp"
|
||
and bool(getattr(job_inbound, "is_group", False))
|
||
):
|
||
from runtime.orchestration.group_ingest import (
|
||
build_whatsapp_group_reply_metadata,
|
||
)
|
||
|
||
reply_metadata = build_whatsapp_group_reply_metadata(
|
||
inbound=job_inbound
|
||
)
|
||
|
||
if wa_queue_delivery and (turn_reply or turn_atts):
|
||
try:
|
||
last_outbound_id = _enqueue_whatsapp_inbound_reply(
|
||
store,
|
||
inbound=job_inbound,
|
||
account_id=account_id,
|
||
tenant_id=str(tenant_id or ""),
|
||
reply_text=turn_reply,
|
||
reply_attachments=list(turn_atts or []),
|
||
reply_metadata=reply_metadata,
|
||
)
|
||
except Exception:
|
||
serial_replies.append(
|
||
{
|
||
"channel": inbound.channel,
|
||
"chat_id": inbound.external_chat_id,
|
||
"text": turn_reply,
|
||
"attachments": list(turn_atts or []),
|
||
"metadata": reply_metadata,
|
||
}
|
||
)
|
||
elif turn_reply or turn_atts:
|
||
serial_replies.append(
|
||
{
|
||
"channel": inbound.channel,
|
||
"chat_id": inbound.external_chat_id,
|
||
"text": turn_reply,
|
||
"attachments": list(turn_atts or []),
|
||
"metadata": reply_metadata,
|
||
}
|
||
)
|
||
|
||
# Keep last turn as the primary reply fields for non-queue paths.
|
||
reply = turn_reply
|
||
reply_attachments = list(turn_atts or [])
|
||
|
||
if turn_handle is None:
|
||
break
|
||
next_job, next_handle = gate.end_and_take_merged(turn_handle)
|
||
if not next_job or next_handle is None:
|
||
turn_handle = None
|
||
break
|
||
turn_job = next_job
|
||
turn_handle = next_handle
|
||
finally:
|
||
if turn_handle is not None:
|
||
try:
|
||
gate.force_end(turn_handle)
|
||
except Exception:
|
||
pass
|
||
|
||
if wa_queue_delivery:
|
||
# Always leave this branch when queue delivery is on — otherwise
|
||
# ``reply`` falls through to the bottom enqueue and WhatsApp
|
||
# gets the same final answer twice.
|
||
if last_outbound_id and not serial_replies:
|
||
return {
|
||
"ok": True,
|
||
"replies": [],
|
||
"delivery": "queued",
|
||
"outbound_message_id": last_outbound_id,
|
||
}
|
||
if serial_replies:
|
||
# Enqueue failed for at least one turn; sync fallback.
|
||
replies = serial_replies
|
||
if preface:
|
||
first = replies[0] if replies else None
|
||
if isinstance(first, dict) and first.get("text"):
|
||
first["text"] = f"{preface}\n\n{first.get('text')}"
|
||
elif preface:
|
||
replies.insert(
|
||
0,
|
||
{
|
||
"channel": inbound.channel,
|
||
"chat_id": inbound.external_chat_id,
|
||
"text": preface,
|
||
"attachments": [],
|
||
"metadata": {},
|
||
},
|
||
)
|
||
for r in replies or []:
|
||
if not isinstance(r, dict):
|
||
continue
|
||
ch = str(r.get("channel") or inbound.channel or "").strip().lower()
|
||
if ch in {"wechat", "weixin", "whatsapp"}:
|
||
_maybe_expand_reply_attachments_for_channel(r)
|
||
_maybe_add_media_path_for_wechat_reply(r)
|
||
return {"ok": True, "replies": replies}
|
||
return {"ok": True, "replies": [], "delivery": "queued"}
|
||
if serial_replies:
|
||
# Multiple serial turns: return all sync replies in order.
|
||
replies = serial_replies
|
||
# Skip the default single-reply assembly below.
|
||
if preface:
|
||
first = replies[0] if replies else None
|
||
if isinstance(first, dict) and first.get("text"):
|
||
first["text"] = f"{preface}\n\n{first.get('text')}"
|
||
elif preface:
|
||
replies.insert(
|
||
0,
|
||
{
|
||
"channel": inbound.channel,
|
||
"chat_id": inbound.external_chat_id,
|
||
"text": preface,
|
||
"attachments": [],
|
||
"metadata": {},
|
||
},
|
||
)
|
||
for r in replies or []:
|
||
if not isinstance(r, dict):
|
||
continue
|
||
ch = str(r.get("channel") or inbound.channel or "").strip().lower()
|
||
if ch in {"wechat", "weixin", "whatsapp"}:
|
||
_maybe_expand_reply_attachments_for_channel(r)
|
||
_maybe_add_media_path_for_wechat_reply(r)
|
||
return {"ok": True, "replies": replies}
|
||
else:
|
||
reply = "收到消息，但内容为空。请直接发送文本。"
|
||
reply_attachments = []
|
||
if preface:
|
||
if reply:
|
||
reply = f"{preface}\n\n{reply}"
|
||
else:
|
||
reply = f"{preface}\n\n{_menu_text(channel=str(inbound.channel or ''))}"
|
||
|
||
ch_lower = str(inbound.channel or "").strip().lower()
|
||
if ch_lower in {"wechat", "weixin"}:
|
||
reply = _user_facing_wechat_reply(reply=reply)
|
||
elif _should_suppress_channel_reply(channel=inbound.channel, text=reply):
|
||
return {"ok": True, "replies": []}
|
||
|
||
from runtime.orchestration.group_ingest import is_nonsend_channel_reply_text
|
||
|
||
if is_nonsend_channel_reply_text(reply):
|
||
return {"ok": True, "replies": []}
|
||
|
||
if channel_session_id and reply:
|
||
_persist_channel_assistant_if_turn_missing(
|
||
store=store,
|
||
session_id=channel_session_id,
|
||
turn_uuid=channel_turn_uuid,
|
||
final_text=reply,
|
||
)
|
||
|
||
if adapter is not None:
|
||
replies = [adapter.format_outbound(OutboundMessage(external_chat_id=inbound.external_chat_id, text=reply))]
|
||
else:
|
||
if not reply_attachments:
|
||
# If assistant didn't persist attachments, fall back to recent tool-produced media.
|
||
reply_attachments = _collect_recent_tool_attachments(store=store, session_id=str(session_id))
|
||
reply_metadata = {}
|
||
if str(inbound.channel or "").strip().lower() == "whatsapp" and inbound.is_group:
|
||
from runtime.orchestration.group_ingest import build_whatsapp_group_reply_metadata
|
||
|
||
reply_metadata = build_whatsapp_group_reply_metadata(inbound=inbound)
|
||
|
||
# WhatsApp: deliver via outbound queue so long agent runs survive sidecar HTTP drops.
|
||
if (
|
||
str(inbound.channel or "").strip().lower() == "whatsapp"
|
||
and _whatsapp_inbound_queue_delivery_enabled()
|
||
and (reply or reply_attachments)
|
||
):
|
||
try:
|
||
msg_id = _enqueue_whatsapp_inbound_reply(
|
||
store,
|
||
inbound=inbound,
|
||
account_id=account_id,
|
||
tenant_id=str(tenant_id or ""),
|
||
reply_text=reply,
|
||
reply_attachments=list(reply_attachments or []),
|
||
reply_metadata=reply_metadata,
|
||
)
|
||
return {
|
||
"ok": True,
|
||
"replies": [],
|
||
"delivery": "queued",
|
||
"outbound_message_id": msg_id,
|
||
}
|
||
except Exception:
|
||
# Fall back to sync replies if enqueue fails.
|
||
pass
|
||
|
||
replies = [
|
||
{
|
||
"channel": inbound.channel,
|
||
"chat_id": inbound.external_chat_id,
|
||
"text": reply,
|
||
"attachments": list(reply_attachments or []),
|
||
"metadata": reply_metadata,
|
||
}
|
||
]
|
||
# For wechat/weixin sidecar delivery, add a local media_path when reply attachments refer to attachment_id.
|
||
for r in replies or []:
|
||
if not isinstance(r, dict):
|
||
continue
|
||
ch = str(r.get("channel") or inbound.channel or "").strip().lower()
|
||
if ch in {"wechat", "weixin", "whatsapp"}:
|
||
_maybe_expand_reply_attachments_for_channel(r)
|
||
_maybe_add_media_path_for_wechat_reply(r)
|
||
out = {"ok": True, "replies": replies}
|
||
return out
|
||
|
||
|
||
__all__ = ["process_inbound_payload"]
|
||
|